Privacy Policy

Our Legal Duty
Your Doctor 32 Dentistry practice (“we,” “our”, “us”), like all other medical and dental practices, is required by applicable laws to maintain the confidentiality of your health information. We are also giving you this notice about our privacy practices, our legal duties, and your rights pertaining to your health information. We reserve our rights to make the changes in our privacy practices and the terms of this notice at any time, as long as the changes are permitted by applicable law. We reserve the right to make changes in our privacy practices and the new terms of our notice effective for all health info we maintain, inclusive of any health info we created or received before we made the changes. You may request a copy of our notice at any time.

Uses and Disclosures of Health Information

We may have to use or disclose information about treatment, payment and healthcare operations.  Such Examples are given below.


Treatment

We may use or disclose information about your health to a physician/dentist, dental auxiliaries, students and other healthcare professionals for providing treatment to you.


Payment

we may use or disclose your health info to obtain payment for services we provide to you.


Healthcare Operations

your health info may be used or disclosed in connection with our healthcare operations. Such operations may include quality assessment/improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner or provider performances, conducting training programs, accreditation, certification, licensing or credentialing activities. .


Your Authorization

In addition to the use of your health information for treatment, payment or operations related to healthcare, you may give us written consent to use your health related info or to disclose it to anyone for any purpose. If you give us an authorization, at any time you may revoke it in writing. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Without a written authorization, we cannot use or disclose your health info for any reason except those described in this notice.


Family and Friends

We must disclose your health information to you, according to Patients Rights section of this notice. If you agree, we may disclose your health info to a family or friend or other person to help with your healthcare or payment related to your healthcare.


Persons involved in care

We may use, disclose info regarding your health, your location, your general condition or death to a family member your representative or anyone responsible for your care. If you are present, you will be given an opportunity to object to such disclosures. In case you are incapacitated or if you are in an emergency situation, we will then use our professional judgment to disclose info that is directly relevant to the person’s involvement in your healthcare.


Marketing health related services

We may use patient info internally to offer goods and services that may be of interest to you. We may use the info you have provided us to contact you at a later date to inquire or as part of a survey about your experience at our facility. That could help us understand the prospects of future services or improvements needed to continue as your services provider. We may employ one or more service providers to send email or other communications to you on our behalf, including patient satisfaction surveys.

It is our best interest to send email communications that would be useful to you and welcomed by you. When you provide us with contact info like email during registration, we will put you on our list to receive information and promotional materials.


Cookies

We don’t use any cookies


Fundraising

We will not use any of your personal health information for fundraising activities.


If required by law

We may have to disclose your health info if and when it is required by law.


National security

We may disclose to authorized officials, health related info required for lawful intelligence, counterintelligence, and other national security activities.


Appointment reminders

We may use or disclose your health info to provide you with appointment reminders.



Patient Rights

Access

You can look at or get copies of your health information with a few exceptions. You can receive copies in a format other than photocopies. We will comply with the format you request unless we have practical difficulties. We may charge a small fee for producing dental records and X-rays as allowed by law.


Disclosure Accounting

You have the right to receive a list of circumstances in which Dr32 or our business associates disclosed your health info for purposes other than treatment, payment, healthcare operations and other activities for the last one year. If you request this more than once in a twelve month period, we may charge you reasonably for such additional requests


Restriction

You have the right to request that we place additional restrictions on our use or disclosure of your health info. We are not required to agree to these additional conditions. If and when we do, we will abide by our agreement (except in an emergency). When you make payments in full outside of your insurance plan for our services, you may request that we restrict this info and not disclose it to your healthcare plan or insurer.


Breach notification

We will provide you with notification of a breach of unsecured PHI as required by law.


Alternative communication

You have the right to request that we communicate with you regarding your health info by alternative means or to a different location other than your residential address. Such requests must be in writing. Your request must make clear the alternative means or location, and provide satisfactory explanation of how payments will be handled under the alternative means or location you request.


Amendment

Your health info may be amended as per your request. Such request must be in writing, as well as defining a reason for amending. We could deny such a request under certain circumstances.


Electronic notice

If you received this notice on our website or by e-mail, you are also entitled to receive this notice in written form.


Questions and concerns

If you still need additional information about our privacy policy or need other questions answered, Doctor32 Dentistry in charge may be contacted at +91 8086323232

If you are troubled that we may have violated your privacy rights, or if you disagree with a decision we made regarding your health info or our handling of your response to a request you made to amend or restrict the disclosure of your health information, or to have us communicate with you by alternative means or at alternative locations, you may send your concerns in writing to

Doctor32 Dentistry, Seethys Tower, Seaport Airport Road, Thrikkakara, 682 021 Kochi, Kerala, India.
We do our very best to maintain the privacy of your health information.

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